Last updated: February 15, 2026 | Policies
Information We Collect
At Acoustara, we collect various types of information to enhance your experience with our acoustic solutions. This includes:
- Personal Information: Name, email address, phone number, and shipping address when you make a purchase or contact us.
- Purchase History: Details of the products you have purchased from us, including quantities and dates.
- Browsing Data: Information about your interaction with our website, including pages visited, time spent on pages, and referring URLs.
- Feedback and Reviews: Any feedback or reviews you provide regarding our products and services.
How We Use It
Acoustara utilizes the collected data for the following purposes:
- Order Processing: To process your orders and manage your purchase history.
- Customer Support: To respond to your inquiries and provide assistance regarding our acoustic products.
- Marketing: To send you promotional materials about our new products, special offers, and updates, with your consent.
- Website Improvement: To analyze user behavior on our website to enhance user experience and our product offerings.
Who We Share It With
Acoustara does not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Compliance with Laws: We may disclose your information when required to do so by law or in response to valid requests by public authorities.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can manage cookie preferences through your browser settings.
Your Rights (CCPA/GDPR)
As a resident of California or an individual in the European Union, you have specific rights regarding your personal data:
- Access: You have the right to request copies of your personal data.
- Correction: You can request that we correct any information you believe is inaccurate or incomplete.
- Deletion: You have the right to request that we delete your personal data, subject to certain exceptions.
- Opt-Out: You can opt out of the sale of your personal information.
Data Retention
Acoustara will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Acoustara does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: (216) 214-1648
- Address: